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Issue Description

When you upgrade to K2 Five (5.5) Fix Pack 02, the list options are ignored when a SmartObject method call returns a collation rather than one element. Which results in failed workflows that retrieve a list of values.

Resolution

The fix is available in:

 

  1. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed.
  2. Download the latest Fix Pack using the links in the table above for the version you require.
  3. Install the Fix Pack to apply the fix.
  4. It is recommended to clear browser cache and refresh the page.
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