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Issue Description

When you have reconfigured your environment to create a new K2 Database, the [Configuration].[Shard] table will not be created and the K2 Configuration Service and K2 Server will not start.

Error Message:

The following error occurs in Installer log: “Unable to connect to the remote server ---> System.Net.Sockets.SocketException: No connection could be made because the target machine actively refused it”

Resolution

The fix is available in:

 

  1. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed.
  2. Download the latest Fix Pack using the links in the table above for the version you require.
  3. Install the Fix Pack BEFORE reconfiguring to create a new K2 Database.
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