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Issue Description

When you have a Rich text control and you copy and paste data to the control and you then attempt to copy other data and paste that into the control as well, the Rich Text control does not allow the second set of copied data to be pasted.

Resolution

The fix is available in:

  • K2 Five (5.3) November 2020 Cumulative Update Fix Pack 30.
  • K2 Five (5.4) November 2021 Cumulative Update Fix Pack 03.
  • K2 Five (5.5) November 2021 Cumulative Update Fix Pack 03.

 

  1. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed.
  2. Download the latest Fix Pack using the links in the table above for the version you require.
  3. Install the Fix Pack to apply the fix.
  4. It is recommended to clear browser cache and refresh the page.
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