Issue Description
When you have a K2 Workflow which has been configured with a specific time, over time the schedule will stop firing on the configured time and will need to be edited and re-saved in order for the configuration to take hold again.
Resolution
The fix is available in:
- K2 Five (5.5) November 2021 Cumulative Update Fix Pack 06.
- Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed.
- Download the latest Fix Pack using the links in the table above for the version you require.
- Install the Fix Pack to apply the fix.
- It is recommended to clear browser cache and refresh the page.