Issue Description
When you have custom recipient rule in your K2 Workflow task step, the "Else" recipient is set to "Originator" or whoever is in the first spot in the Recipients list.
Resolution
The fix is available in:
- K2 Five (5.5) March 2022 Cumulative Update Fix Pack 03.
- Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed.
- Download the latest Fix Pack using the links in the table above for the version you require.
- Install the Fix Pack to apply the fix.
- It is recommended to clear browser cache and refresh the page.
Considerations
It is important to note after applying the fix pack, the correct results will only show after the Workflow has been deleted and reverted to the runtime version, as the recipients list needs to be regenerated.