K2 Blackpearl server service stuck on starting

  • 6 November 2016
  • 0 replies
  • 48 views

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Symptoms

 


on this K2 server in my DMZ, the k2 service is stuck on starting and the only error I see on all logs is as follows, 0 System.Data.SqlClient.SqlException (0x80131904): Procedure or function 'hServerUpdate' expects parameter '@EnvironmentGUID', which was not supplied. at System.Data.SqlClient.SqlConnection.OnError(SqlException exception, Boolean breakConnection, Action`1 wrapCloseInAction) at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj, Boolean callerHasConnectionLock, Boolean asyncClose) at System.Data.SqlClient.TdsParser.TryRun(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj, Booleanandamp dataReady) at System.Data.SqlClient.SqlDataReader.TryConsumeMetaData() at System.Data.SqlClient.SqlDataReader.get_MetaData() at System.Data.SqlClient.SqlCommand.FinishExecuteReader(SqlDataReader ds, RunBehavior runBehavior, String resetOptionsString) at System.Data.SqlClient.SqlCommand.RunExecuteReaderTds(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, Boolean async, Int32 timeout, Taskandamp task, Boolean asyncWrite, SqlDataReader ds, Boolean describeParameterEncryptionRequest) at System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method, TaskCompletionSource`1 completion, Int32 timeout, Taskandamp task, Boolean asyncWrite) at System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method) at System.Data.SqlClient.SqlCommand.ExecuteReader(CommandBehavior behavior, String method) at System.Data.SqlClient.SqlCommand.ExecuteReader() at SourceCode.Hosting.Server.Runtime.HostLoadBalancedServerManager.Poll() ClientConnectionId:be315e89-3261-4876-b1b9-16733f340c70 Error Number:201,State:4,Class:16
 

 

Diagnoses

 


The issue was caused by version of K2 and K2 DB are mismatch.
 

 

Resolution

The issue was resolved after roll back K2 DB to match the same version and ran K2 Setup Manager with Repair option.

 

 



 

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