Skip to main content
Nintex Community Menu Bar
Question

Very Slow Connection to DSO

  • July 11, 2024
  • 1 reply
  • 4 views

Forum|alt.badge.img+13

Hi wondering if anything has changed as lately skuid has been very slow at loading data from the DSO (using PostgreSQL). I’ve confirmed with out developer, it’s not on our side, and often we get this error and data does not load or loads partially

Any ideas on the issue?

1 reply

Forum|alt.badge.img+10
  • Nintex Employee
  • July 12, 2024

Hi David, we reached out directly as well. I wanted to close the loop on your post here.

There are two possibilities that come to mind so far.

First, there is a Salesforce Release Update (formerly called a Critical Update) that may be relevant if you have started testing it, or have activated it. The update is called “Enable Secure Static Resources for Lightning Components.” Can you check and see whether this is enabled, or in ‘test mode?’ You’d be able to see if it’s in test mode by clicking the Get Started button. Be aware that you may not be able to disable this once you click the “Done” button.

Second, you may need to add the https://gateway-us.skuid.net domain to the Trusted Domains in Salesforce. You can do this by visiting the Session Settings page in Salesforce setup.