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Users cannot access Skuid pages in Salesforce community or Force.com sites

  • July 8, 2024
  • 58 replies
  • 156 views

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58 replies

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1 - NA66
2 - Spring '19 Patch 18.4
3 - 11.2.6
4 -  Partner and Customer Communities, Force.com


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  • July 8, 2024

SF Instance: NA73
SF Patch: Spring '19 Path 18.4
Skuid Version: 11.1.11
Affected: Community


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  • July 8, 2024

We’re also getting this error when a logged in partner community user is trying to access a skuid page for an account record:

Error: Unable to retrieve value INVALID_TYPE: sObject type ‘PackageBooleanValue’ is not supported.


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  • July 8, 2024

na78 
Spring '19 Patch 18.4
11.2.5
Communities


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Salesforce instance: NA78
Salesforce patch number: Spring '19 Patch 18.4
Version of Skuid: 11.2.9
What is affected: Force.com Sites


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  • July 8, 2024

1. NA89

2. Spring '19 Patch 18.4

3. 11.2.6

4. Customer Communities


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  • July 8, 2024

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  • July 8, 2024


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Khamla - is there any update to this?  We have a number of clients who are not able to operate their business at all as they rely on Communities and Skuid and need some sort of update.  Please advise.


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  • July 8, 2024

@Khamla,   Any update from the skuid would be much appreciated. We have users desperately waiting for the access to communities.
Thanks 


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Update:

The issue has been escalated and we are actively working with Salesforce R&D with the highest priority. Other managed packages are currently being affected as well so there is considerable pressure on Salesforce to resolve the issue as soon as possible.
We will continue to update you here as we learn more.


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  1. NA72 2. Spring ‘19 3. 12.0.1 4. Partner community sites

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Update: 

Salesforce has published this as a know issue here:
https://success.salesforce.com/issues_view?id=a1p3A000001SGShQAO
To help expedite a resolution, please mark yourself as affected in this link. Once we can confirm it is resolved, we will provide another update. 


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NA104
Spring 19
12.1.1
Partner Community


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Can you report what changed between yesterday and today? Was there a patch update deployed last night? Salesforce doesn’t seem to provide a history of patch deployments at Salesforce Trust 


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Hi Jack, Khamla’s link below to the known issue is the best information we have from Salesforce at the moment:

Salesforce has published this as a know issue here:
https://success.salesforce.com/issues_view?id=a1p3A000001SGShQAO
To help expedite a resolution, please mark yourself as affected in this link. Once we can confirm it is resolved, we will provide another update. 


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  • July 8, 2024
  1. cs58
    2. Spring '19 Patch 18.4
    3. 12.1.1
  2. Partner Community

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  • Novice
  • July 8, 2024
  1. NA62
    2. Spring '19 Patch 18.4
    3. 11.2.8
  2. Customer Community Pages

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It appears Salesforce has changed the Status of the Patch from Planned to “In Process” and one Server - CS8 has been deployed.


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Update: 

According to this Salesforce known issue, a release is in progress.  Please comment back on this post if you still have problems once your Salesforce instance has been patched. 

Thanks!!!


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  • July 8, 2024

I cannot access site


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  • July 8, 2024

NA130
Spring 19
12.0.2

dced88e0b54b69baf03cc1bad631cd9853e0d9a3.pngSalesforce.com
a130ee4772b15585273dbd7308851a45a7d269e0.jpg

Force.com

Become a Salesforce app developer and learn the fastest way to build custom employee-facing mobile enterprise apps.


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Is there another Skuid string or resource where more regular updates are provided by Skuid? 


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Salesforce appears to be deploying fix  - 4 Instances now deployed.  


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Instance: AP14
SF Patch: Spring '19 Patch 18.4
Skuid Version: 11.2.11
Affected: Community