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Status code 401 Error Unauthorized" message "Invalid cookie""

  • July 11, 2024
  • 3 replies
  • 30 views
M
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Good evening,
I have an app in the trial Skuid platform in Usa. Suddenly my app’s skuid site no longer loads, when I try to access the login page this error comes out:
statusCode 401
error “Unauthorized”
message “Invalid cookie”

This error comes out in different internet connections, PC, with both mozilla and chrome. I tried to clean the history/cache but the problem isn’t solved.

How can I solve it?

Thank you.
Mattia

3 replies

annajosephine
Nintex Employee
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  • annajosephineNintex Employee
  • Nintex Employee
  • July 11, 2024

Hi Mattia, sorry to hear you’re experiencing issues with your platform site. What’s the site URL?

M
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Hi Anna, the site URL is this: https://dascoae-us-trial.skuidsite.com/ui/login?next=%2F

annajosephine
Nintex Employee
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  • annajosephineNintex Employee
  • Nintex Employee
  • July 11, 2024

Hi Mattia, it looks like there was an irregularity with the subdomain for your site which has been addressed. You should now be able to log in. Let me know if you’re still getting the 401 error.

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