I am attempting to do some reconciling of licenses in our org, and I am finding that the number of licensed users that show up in the list is not matching the used licenses roll-up at the top of the visualforce page. Has anyone ever experienced this before?
Additional information: I made sure that it is show all users, I have the filtering set to all, and I have counted it 4 times. I don’t know if this has anything to do with it, but we just upgraded to Millau version 28.
Question
Salesforce Managed Package Assigned Licenses Not Adding Up
+5+3Hi Nick, I am not sure if this would help but this link provides the XML to a Skuid Licence management page: https://docs.skuid.com/latest/en/skuid/deploy/salesforce/user-access/#skuid-sample-page-license-mana…
Let me know if I can assist further.
+10- Nintex Employee
Hi Nicholas,
If you have a force.com (edit: or community) site set up, you may have a “guest user” assigned that extra license. The guest users don’t always show as normal users. Can you check to see if this is the case?
Here’s more about guest users: https://help.salesforce.com/articleView?id=rss_config_guest_user_profile.htm&type=5
+5Ben, thanks for the information. The page definitely helped find where it was allocated. Mark’s info below helped confirm where that license is being allocated.
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