Safari Browser on Iphone is not rendering the Skuid portion of the Home Page in Salesforce

This can be an issue with Summer '20 and the mobile web experience.

In the Summer ‘20 Salesforce release, Salesforce is retiring the Salesforce mobile web experience.

What does this mean for my users?

• Phone (iPhone, Android) or Google tablet users using a mobile browser will get the aloha Salesforce experience.

  • These users will NOT have the option to change to Lightning.

  • These users will NOT have access to Lightning specific functionality.

  • If these users need Lightning specific functionality, they MUST use the Salesforce mobile app.

• iPad users WILL be able to access their desired experience (aloha or Lightning) from EITHER a mobile browser or the Salesforce mobile app.

What Do I Need to Do?

We highly recommend that you test what your users’ experience will be in a sandbox environment BEFORE it gets auto enabled in your production org. To test, please turn off “Enable Salesforce Mobile Web” as shown in this trailhead.

We found shifting to a VisualForce page did allow the site to render, but the user needed the direct link.

The Home Page is now not loading in Safari on Mac, iPad, and iPhones.