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Issues with upgrading Skuid on Salesforce Summer '19 instances

  • July 11, 2024
  • 30 replies
  • 54 views
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30 replies

L
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HI Dave, wanted to check in if you had tried to upgrade Production already? If not, could you please let us know the planned date for the upgrade?

N
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We are continuing to work with Salesforce on how to resolve this issue. Until it is resolved, if you are having problems upgrading to 11.1.x and beyond, here is the process to follow.

  1. Please send an email to support@skuid.com with your org ID
  2. Skuid will send that information to Salesforce.
  3. Once Salesforce does what is needed to permit the upgrade, Skuid will let you know to upgrade again.
Please note that you will only have 1 week to perform the upgrade once this step has been reached so please reach out only when you are ready to upgrade.

D
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  • David.A
  • Scholar
  • July 11, 2024

Hi Luzie, as I had not updated since Brooklyn in prod, I will take a little time for me to test all in Sandbox and make sure nothing broke. 
So do not have an exact date yet, but should be done sometime next week hopefully

L
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Hi Dave, no worries. Please take your time for thorough testing before upgrading Skuid in Production and reach out to us again once you are ready. We will inform Salesforce then. New information: Please note that you will only have 1 week to perform the upgrade once this step has been reached so please reach out only when you are ready to upgrade. Thanks!

N
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Good news!!! Salesforce has released another change that should allow you to upgrade without having to contact Skuid first. If you are still experiencing issues, please let us know. 

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