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Question

Issue with replies to email sent for cases

  • July 10, 2024
  • 3 replies
  • 7 views

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Email to case is enabled. Customer replies to emails sent for a case are creating new case records instead of appending to the original case.

3 replies

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Works as expected when sending emails via standard SF UI


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  • Nintex Employee
  • July 10, 2024

What version of Skuid are you guys on? 


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Recently updated to 7.24