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Question

Issue when trying to edit a rich text field in Salesforce Service Console

  • July 10, 2024
  • 2 replies
  • 25 views
D
Forum|alt.badge.img+1

When trying to edit rich text fields in the console, another tab opens or the page disappears.

    2 replies

    D
    Forum|alt.badge.img+1

    We found out that we have to reassign the settings of the command keys in the console (i.e. the letter ‘c’).

    R
    Nintex Employee
    Forum|alt.badge.img+17
    • Rob_HatchNintex Employee
    • Nintex Employee
    • July 10, 2024

    Who would have thunk…  Thanks for answering your question. 

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