I need to build a data capture Pre-Chat form for use in Live Agent. Normal procedure is to create a VF page, but I was hoping to use a Skuid page instead. Has anyone done this?
Question
Has anyone built a Skuid page for use in a Pre-Chat Form in Live Agent?
+4
+10- Nintex Employee
Hi Steve,
I saw that you’ve asked about similar topics in the past. If you need a way to have a Skuid page and Live Agent on the same page, my first thought is that you may be able to embed both of these elements in a Visualforce page (unless you’re considering moving to Lightning). Skuid doesn’t have a component that can bring Live Agent in natively, but this option may be worth trying. We have definitely seen customers use Skuid to build a public facing form. Here’s our documentation regarding Skuid in Communities, and here is a tutorial on using Skuid in Force.com sites, in case you haven’t yet run across them.
+10- Nintex Employee
I should also share this link to our documentation regarding setting up a Skuid Page as a Visualforce Component.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.