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File upload on public site not showing?

  • July 11, 2024
  • 2 replies
  • 27 views

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I have a site page that we’ve been working on and we’re using the File Upload component to upload files to a custom object. The component displays and operates properly when logged in as a Salesforce user, but when viewing the page from the public site the File Upload component doesn’t display. This is happening in 2 separate places on the page involving file uploads, so it’s not specific to the one component.

Are file uploads restricted for public users? Is this a permission setting somewhere in Salesforce I need to enable? Why isn’t the file upload component displaying? The Public Access user has full permission to the object I’m trying to do the upload to. Is there a different setting somewhere I need to update?

Any answers on this would be very helpful. Thanks!

SKUID API v1, version 12.1.7

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2 replies

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  • Nintex Employee
  • July 11, 2024

Hi Mark,

It sounds like you may be running into a security change that Salesforce rolled out with regards to guest users. Can you take a look at this thread, and follow up there if you have a question? 
https://community.skuid.com/t/salesforce-s-spring-20-release-changes-regarding-guest-users-starting-march-1-2020

Specifically for scenarios where this change impacts functionality using file uploads, here’s a bit of info that’s relevant:

Salesforce’s change also impacts Skuid’s File Upload component for site guest users. The Skuid Product Engineering team is working on a product change to restore the ability for Guest Users to use Skuid’s File Upload component to upload attachments to records. This change will be available in 11.2.30 and 12.2.14. 


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  • Author
  • Scholar
  • July 11, 2024

Good to know,

Thank you!