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Question

Can't export Chinese Characters using Table Export

  • July 10, 2024
  • 4 replies
  • 9 views

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We have a bi-lingual site in English and Chinese. The table export function works great in English but the CSV file output does not seem to support Chinese characters. I just get a bunch of garbled characters. Does anyone know if there is a way to change how the file is exported (i.e. as an excel file instead of a .csv file) or any way convert the file after it is exported? Any help would be greatly appreciated. thanks

4 replies

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Michael~

I am able to reproduce this and am asking our devs to look into this. I’ll keep you posted about what they find. 

Thanks!
Karen


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Michael~

Please check out this blog post and see if it helps. 

Thanks!
Karen


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Michael~

Curious, when you run a standard Salesforce report that has your fields in Chinese, do those characters show up properly on the export?

Thanks!
Karen


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  • Author
  • July 10, 2024

Yes, they do. thanks.