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Question

Can't assign a Task to a Group or Queue

  • July 11, 2024
  • 4 replies
  • 12 views

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I’ve created a Queue for Tasks and we’re unable to assign Tasks to it in Skuid.

To test this you’ll need to create a queue and include the Task object for this Queue.

<skuidpage unsavedchangeswarning="yes" personalizationmode="server" showsidebar="true" showheader="true" tabtooverride="Task"> <models> <model id="Task" limit="1" query="false" createrowifnonefound="true" datasource="salesforce" sobject="Task"> <fields> <field id="Subject"/> <field id="OwnerId"/> <field id="Owner.Name"/> </fields> <conditions/> <actions/> </model> </models> <components> <pagetitle model="Task" uniqueid="sk-3qgp-302"> <maintitle> <template>New {{Model.label}}</template> </maintitle> <subtitle> <template>{{Model.labelPlural}}</template> </subtitle> <actions> <action type="savecancel" afterCancel="/{{Model.KeyPrefix}}/o" afterSave="/{{Id}}" rollbackonanyerror="true" uniqueid="sk-3qgp-300"/> </actions> </pagetitle> <basicfieldeditor showsavecancel="false" showheader="true" model="Task" mode="edit" uniqueid="sk-3qgp-315"> <columns> <column width="50%"> <sections> <section title="Basics"> <fields> <field id="Subject" uniqueid="sk-3qgp-310"/> </fields> </section> </sections> </column> <column width="50%"> <sections> <section title="Additional Info"> <fields> <field uniqueid="sk-3qgs-344" id="OwnerId"/> </fields> </section> </sections> </column> </columns> </basicfieldeditor> </components> <resources> <labels/> <css/> <javascript/> <actionsequences uniqueid="sk-3qgr-340"/> </resources> <styles> <styleitem type="background" bgtype="none"/> </styles> </skuidpage> 
</pre>

4 replies

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Bump


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Apparently API version 42.0 needs to be used in order to assign a task to a Queue.

Looks as though Skuid uses an older version. Is this correct? If so, what is the ETA to start using V42.0 or higher?


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  • July 11, 2024

Pat, it looks like this should be available in Spark Update 3 (coming soon) which will update Skuid to Salesforce API v48.


Arne-Per
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  • Rookie
  • July 11, 2024

HI Matt! I hope you guys are staying safe and well! can you contextualize ( 🙂 ) “coming soon”? we are going to need to execute this as well.
Thanks for all you do!

ps- hi Pat!