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Question

Unattended RPA shows black screen without RDP connection

  • December 24, 2025
  • 2 replies
  • 29 views

Hi,

We are running an unattended Nintex/Kryon RPA robot on a Windows VM.
The robot successfully logs in and start te task, but when running without an active RDP connection, UI steps fail and screenshots are completely black.
When an RDP session is connected, the same steps work correctly, which suggests the desktop is not being rendered when no display/session is present.

What could be causing the desktop not to render in unattended mode?

2 replies

Forum|alt.badge.img+5
  • Nintex Employee
  • December 24, 2025

Keep session alive:

No RDP timeouts

Do not terminate on disconnect

 

No one connects via RDP during execution:

RDP steals session focus


MillaZ
Nintex Employee
Forum|alt.badge.img+22
  • Nintex Employee
  • January 5, 2026

Hi ​@Karin_G 
Have you solved your question?