Skip to main content
Nintex Community Menu Bar
Question

Unattended RPA shows black screen without RDP connection

  • Dec 24, 2025 11:48 AM UTC
  • 2 replies
  • 85 views
  • Translate All

Hi,

We are running an unattended Nintex/Kryon RPA robot on a Windows VM.
The robot successfully logs in and start te task, but when running without an active RDP connection, UI steps fail and screenshots are completely black.
When an RDP session is connected, the same steps work correctly, which suggests the desktop is not being rendered when no display/session is present.

What could be causing the desktop not to render in unattended mode?

2 replies

Forum|alt.badge.img+5
  • Nintex Employee
  • Dec 24, 2025 6:31 PM UTC

Keep session alive:

No RDP timeouts

Do not terminate on disconnect

 

No one connects via RDP during execution:

RDP steals session focus

Translate

MillaZ
Nintex Employee
Forum|alt.badge.img+23
  • Nintex Employee
  • Jan 5, 2026 9:22 AM UTC

Hi ​@Karin_G 
Have you solved your question? 

Translate