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Starting app from a bat file, Record fails with "explorer" not defined in applications/websites

  • February 25, 2026
  • 6 replies
  • 21 views

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PROBLEM:
I'm trying to create a wizard (Nintex/Kryon RPA 25.11) that executes the following .bat file:
  pushd \\myshare\appdirectory
  myapp.exe arg1=abc arg2=xyz
  
"MyApp" is a Windows .exe.  There's a link to the .bat file on my desktop.  MyApp needs to run from “appdirectory”.

I "Start with a recording", double-click on the .bat file, and run through the initial prompts in the app.

When I stop the recording, I get:
  Some of the recorded steps do not appear in the wizard...
  Ask your administrator to add these applications/websites from Nintex Admin, then record the steps again:
  1) explorer

I've defined "MyApp" and Windows File Explorer ("explorer") in Nintex Admin. 
The first step I see in the failed recording is the first dialog "MyApp" displays (along with all subsequent dialogs).  The recording doesn’t include running the .bat file.


My .bat file never actually shows Windows explorer - it just runs the app.

Q: How can I get the Wizard to invoke the bat file: to double-click on the desktop link, like I'm doing manually after I start the recording?
 

Best answer by paulsm4

SOLUTION:
This actually worked. I just needed to wait a while, restart everything, and try again after “Save Changes”:

Nintex Admin Tool >  Applications >
- Application Name: Windows Desktop
- Identification Method: Process Name=Y,
Equals=explorer; Window caption, Wildcard=*

CAUSE:

Add Application > “explorer” REQUIRES defining a “Window Caption”.
But the Windows desktop doesn’t have a “caption”

WORKAROUND:
Use a wildcard Windows caption.

6 replies

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  • Nintex Employee
  • February 26, 2026

Hi Paul

 

Before starting recording any application you will need to add them in Nintex admin. Then inly studio will be able to recognise it.

 

Please check this help docs.

 

https://help.nintex.com/en-US/kryonrpa/current/Content/AdminTool/ManagingApplications/Managing_Applications.htm?tocpath=Admin%20Tool%7CManagement%7C_____1#_Toc103164600

 

 


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  • Author
  • Rookie
  • February 26, 2026

zakirkhan - I appreciate the reply.


But, as I said above, I DID add both “explorer” and “MyApp” and Nintex admin, and linked them to my Wizard Library.  It worked for “MyApp”. But upon completing the recording, I’m still getting this error message for “explorer”:

  Some of the recorded steps do not appear in the wizard...
  Ask your administrator to add these applications/websites from Nintex Admin, then record the steps again:
  1) explorer


When I review the recorded steps, I DON’T see me clicking on the desktop link.  The first step in the recording is the first dialog that pops up in “MNyApp”.


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  • Nintex Employee
  • February 26, 2026

Okay then do this:

In your studio, there will be a blue colour folder called catalogue on home page of studio.

 

Click on it then on right hand side panel it will show list of applications to which catalogue is associated with, check if those application appears.

 

Else in above shared guide there is a section called how to attach the application to catalogue.

 

One that is done, save changes in Nintex admin and then come back and refresh studio and check again.


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  • Author
  • Rookie
  • February 26, 2026

I’ve tried adding the application to the catalog in Nintex Admin many times, many ways, before and after posting my question.


Per your latest response, I also checked “Catalog” in RPA Studio: it shows both “File Explorer” (explorer.exe) and “MyApp” are associated with the library.  Everything looks OK :(


The only “explorer” I see in “Task Mgr, Details” is Windows File Explorer (explorer.exe).


I never actually SEE Windows File Explorer at any time during the recording - I just double-click on the Desktop shorcut, and run my app.


I tried one more test after verifying both applications in Nintex Admin and RPA Studio:
 

- Re-ran Admin Tool, Applications >
Application Name: File Explorer
Identification Method: Process Name=Y, Equals=explorer; Window caption, Equals=Manage
[Save Changes]
- Wizard Catalog > MY LIBRARY >
General: Supported Applications => MyApp, File Explorer; Linked Companies: MY COMPANY
[Save Changes]
- Re-ran RPA Studio >
- Wizard Catalog > Test Library > Applications >
<= See MyApp, File Explorer
- MyWizard > [Get Started] > [Record] > F11 >
<= Double click on "runmyapp.bat" desktop shortcut
Click on app dialogs
F11 to stop the recording
- Nintex Wizard Editor >
Some of the recorded steps do not appear...applications and/or websites that have not yet been defined...
1) explorer

 


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  • Author
  • Rookie
  • February 26, 2026

OK - I believe the “explorer” Nintex Studio is complaining needs to be added is the Windows Desktop:

I retried record:

  1. F11: Start recording
  2. Double-click on the “runmyapp.bat” shortcut on my Windows desktop
  3. Hit F11/Stop recording immediatly after I get the “MyApp” splash screen, WITHOUT responding to any of the initial MyApp dialogs.
  4. I get the same error: 
      "Some of the recorded steps to no appear...Ask your administrator to add...1) explorer"

In Admin Tool, I defined “explorer” like this:

      - Applications >
Application Name: File Explorer
Identification Method: Process Name=Y,
Equals=explorer; Window caption, Equals=Windows Security

There IS NO “Windows Caption” for the Windows Desktop!

 

I also tried this:

Nintex Admin Tool >  Applications >
- Application Name: Windows Desktop
Identification Method: Process Name=Y, Equals=explorer; Window caption, Wildcard=*
<= Still no-go


Q: How should I define “Explorer” in order for Nintex Studio to record double-clicking a Desktop shortcut?


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  • Author
  • Rookie
  • Answer
  • February 26, 2026

SOLUTION:
This actually worked. I just needed to wait a while, restart everything, and try again after “Save Changes”:

Nintex Admin Tool >  Applications >
- Application Name: Windows Desktop
- Identification Method: Process Name=Y,
Equals=explorer; Window caption, Wildcard=*

CAUSE:

Add Application > “explorer” REQUIRES defining a “Window Caption”.
But the Windows desktop doesn’t have a “caption”

WORKAROUND:
Use a wildcard Windows caption.