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Upgrade - Page Not Found for console and user management tool

  • June 24, 2024
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Topic

After upgrading to RPA version 21.X, all services are running but post installation Console and User management tool show “Page not found error” as shown below:
 


The cause is a missing realm.
 

Instructions 

1. Open master authadmin page on RPA Application Server:

https://localhost:5698/auth


2. Create a REALMADMIN user:
Username: realmadmin
Password: Kryon123!


IMPORTANT: You won't be able to change that password afterwards, save and remember the one that has been set
3. Now click on Administrative console:

It will take you to realmadmin login page, so login with credentials mentioned above:


4. Click on Aerobase and Add Realm:


5. Click on Select File:


6. Select Kryon-Realm.json file from below highlighted path & Hit 'create' button in next step: 

 
7. Finally Console login Page up and running:


 

Additional Information

21.4 and higher