Topic

After running several tasks triggered, the robot suddenly reported a “Window not found” error for the login page, and the task failed immediately with a 00:00:00 execution time. Updating the ticket creation time does not resolve the issue.

From the seq logs the process title was "Restore Page".

Root cause:

The wizard has Run Program command to kill Chrome at the beginning of wizard.
 

When the next task is triggered, the Chrome session may have the Restore Page? popup.
 

Instructions 

• Update Run taskkill command with additional parameter "/T". This parameter will skill all subprocess created by the chrome which may not be in "chrome.exe" as process name.
   

  

   

• Update start chrome command with additional parameter "--hide-crash-restore-bubble". This parameter will suppress the restore page notification.
   

  

   

• Add Pause command after Run chrome.exe command to allow the chrome process to start and web page to load.

Additional Information

If these steps do not resolve your issue, please email support@nintex.com and let us know what troubleshooting you have tried, as well as the version you are using. We will be happy to assist right away.