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Videos fail to play from Nintex Promapp

  • March 26, 2021
  • 0 replies
  • 100 views

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Issue

After selecting a video to play in Nintex Promapp it fails to play.

 

Resolution

The Windows Media Feature pack should be installed. 

The feature pack can be downloaded from the following location https://www.microsoft.com/en-us/software-download/mediafeaturepack.

 

Additional Information

The feature pack is sometimes uninstalled by Windows Updates and needs to be re-installed.