Issue
When a Nintex Promapp Process Group has just been created, a different user may not see this Process Group immediately.
Resolution
The user should wait a while and check back later. If the group is still not showing in 10 minutes contact support@nintex.com to report this.
Additional Information
A background job runs to create the group structure for each user. This usually happens immediately and goes unnoticed. If there is a backlog of background jobs for some reason, then this job may cause a delay in the group being visible to all users.