Skip to main content
Nintex Community Menu Bar
Solved

Unable to Archive Process

  • August 10, 2022
  • 1 reply
  • 28 views

Forum|alt.badge.img

Hi,

 

There is a process I am trying to archive but it keeps failing and I get the following error message from publishing screen. Issue seems to be with the process itself as we had previously tried to publish it and couldn’t so we made a copy and published that. Now trying to archive the original record.

 

Thanks,

Viswa

Best answer by BrettHutchinson

Hi Viswa,

 

Please raise a support ticket at support@nintex.com

 

I have seen this a couple of times where a process gets something "corrupt" in it during archive and isn't able to be worked out without intervention.

1 reply

BrettHutchinson
Nintex Employee
Forum|alt.badge.img+8
  • Nintex Employee
  • Answer
  • October 13, 2022

Hi Viswa,

 

Please raise a support ticket at support@nintex.com

 

I have seen this a couple of times where a process gets something "corrupt" in it during archive and isn't able to be worked out without intervention.