Skip to main content
Nintex Community Menu Bar
Question

Process Manager - Nintex Error

  • September 19, 2025
  • 4 replies
  • 62 views

Forum|alt.badge.img+1

I am receiving an error weekly stating, “Error getting breadcrumb children” and my search here yielded nothing so I wonder if you have some wisdom for why this keeps happening and what I should do to avoid the error. My teammates are not receiving it. 

4 replies

Forum|alt.badge.img+8
  • Nintex Employee
  • September 21, 2025

Hello ​@CobEva25 - Could you clear our the cache of your browser & log out/log back in Process Manager? There was an error with the new breadcrump navigation a couple of weeks ago, which has since been fixed, but we noticed some customers continued facing the issue until they did the above.

If that does not address the issue, it might be something different, so I would advice you raising it with support@nintex.com, so the engineering team can have a look. Let me know if the above works.


MillaZ
Nintex Employee
Forum|alt.badge.img+22
  • Nintex Employee
  • September 29, 2025

Hi ​@CobEva25 
Has your error issue been resolved? 


Forum|alt.badge.img+1
  • Author
  • Rookie
  • September 29, 2025


Thank you! I haven’t had that error recur since I cleared the cache so if I do see if, that will be my first effort. Thanks for the advise! PS- I love your name. So beautiful. That’s what I named my daughter.  


MillaZ
Nintex Employee
Forum|alt.badge.img+22
  • Nintex Employee
  • September 29, 2025

Happy to hear, and thank you!