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Admin tab - Roles & Responsibilies page

  • Mar 7, 2022 11:09 PM UTC
  • 6 replies
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As a promaster we have noticed over the last few weeks that when you go in to this page the hover function of the 'Users' column does not show the user names and the 'Edit' function in the right-handside column does not work when you click on it. See attached.

However, once you refresh this page it then works as expected. We have tried this in Chrome and Edge browsers but have the same response. Must be refreshed first.

Best answer by ChristinaRMF

Thanks Sam. I've checked with the other Promaster and it is working today. We will contact Nintex Support if it happens again. @Noala has it resolved for you?

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Noala
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  • Mar 11, 2022 6:48 AM UTC

I'm also seeing this behaviour - in both Chrome and current version MS Edge.

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MillaZ
Nintex Employee
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  • Nintex Employee
  • Mar 14, 2022 9:56 AM UTC

@Nintex_Sam Could you please assist here?

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  • Communicator
  • Mar 14, 2022 3:40 PM UTC

@ChristinaRMF and @Noala - 

 

Is this still an issue within your Promapp systems?  I'm unable to re-create the issue on my end in either Chrome or Edge.  Have you tried working with your organization's Promaster to contact Nintex Support to help determine if this is a Promapp issue or a browser issue?

 

-Sam

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  • Mar 14, 2022 7:33 PM UTC

Thanks Sam. I've checked with the other Promaster and it is working today. We will contact Nintex Support if it happens again. @Noala has it resolved for you?

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Noala
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  • Mar 15, 2022 12:05 AM UTC

Thanks Sam

I experienced the issue yesterday (Monday, I'm in Australia), but appears to be resolved today.

 

Thanks 🙂

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Noala
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  • Mar 15, 2022 12:06 AM UTC

Yep all good today (I'm the Promaster for our org).

 

Thanks.

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