In the message field of a Assign a Task to Multiple users action, is it possible to setup a a “reply to” address? This is possible in the standard Send an Email action but not Assign a Task to Multiple users , that I can see.
Send an Email
Assign a Task to Multiple users
Changing the sender display name is possible but I don’t see reply to. Hoping I am missing something.
+23Hi
Thank you for your question.
The reply-to address cannot be changed for tasks because Express Approval needs the reply to go to a specific address for It to function correctly. Unfortunately, even when not using Express Approval, you still cannot change the reply-to address.
Do you happen to have a specific use case where this is needed?
This first case would be to use Reply to for its intended purpose. If someone responds to the nintex@workflowcloud.com address, we can receive that email internally.
The root of the issue is that these forms are sent to employees and not from an internal address. We have trained our users not to click messages that appear as phishing messages. As they dont know what workflow cloud is, they ignore the messages.
Our wish list.
Send from a custom workflowcloud address such as: companyname@workflowcloud.com . We can then have the message at least not flagged as “External.” The security team does not want to allow anything from nintex@workflowcloud.com to be exempted like this.
We can use the sender display name but to show an internal address but with the external sender warning, it looks even more like a spoofed message. We have trained out users too well in this case
The ultimate wish would be to send these from internal address and not have any problem.
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