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Respondent name not showing up

  • May 5, 2023
  • 2 replies
  • 100 views

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Hi I am trying to retrieve a respondent name/email from the flow but it seems not working if the task is assigned to a user outside of the tenant. But not quite sure if that is the reason. Thanks.

Best answer by Garrett

Hi @mjliu 

When you disable Assignee authentication to allow user outside of your the tenant to reply to Task Assign, you can only retrieve the respondent email when using Express Approval.

 

https://help.nintex.com/en-US/nwc/Content/Designer/Actions/AssignaTasktoMultipleUsers.htm

 

When you are using Task Form for Approval with Assignee authentication disabled, there is no value assign to the Task Responder. 

2 replies

Garrett
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  • Scout
  • Answer
  • May 5, 2023

Hi @mjliu 

When you disable Assignee authentication to allow user outside of your the tenant to reply to Task Assign, you can only retrieve the respondent email when using Express Approval.

 

https://help.nintex.com/en-US/nwc/Content/Designer/Actions/AssignaTasktoMultipleUsers.htm

 

When you are using Task Form for Approval with Assignee authentication disabled, there is no value assign to the Task Responder. 


MillaZ
Nintex Employee
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  • Nintex Employee
  • May 10, 2023

Hi @mjliu 

 

Did this resolve your issue?