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Question

Nintex User Management API

  • June 26, 2023
  • 2 replies
  • 147 views

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Need some assistance with this API. 

Trying to add users in user management section of NAC.

 

We have had to go through multiple iterations of the workflow to get first and last name staged properly as our guest accounts don’t have this information in the first and last name fields in AD. Not all users are going in but it’s been a challenge just cleaning everything up to get it ready to use this action per account. 

What does this mean with the “create a user in tenant” action for this API? 

 

Received an error response from the connector: { "statusCode": 500, "message": "Internal server error", "activityId": "618ea372-3334-4324-95c1-ced015775382" }. [Error Code: IO.XtensionExecute.ErrorResponse]

 

 

2 replies

SimonMuntz
Nintex Employee
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  • Nintex Employee
  • July 18, 2023

Hi @brandiwoodson,

The error is advising that there is an issue on the connector side which in this case is Active directory.
You may need to check the AD logs to see what the issue is.


MillaZ
Nintex Employee
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  • Nintex Employee
  • July 24, 2023

Hi @brandiwoodson 
Have you resolved this error?