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nintex cloud form html not rendering on safari on ipad

  • July 25, 2023
  • 3 replies
  • 71 views

harfmt1
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Hi

In Safari and Chrome on ipad, the HTML tags in a rich text box are not rendering and are displaying in the rich text field. 

Is there a way to get the html to render correctly?

Thanks

Best answer by Sven

Hi @harfmt1 , 

 

i just tested it on my iphone/ipad you are right, the RichText Feature is not available on mobile browser, please check with support if this is a bug.

 

regards

 

Sven

3 replies

bamaeric
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  • Apprentice
  • July 25, 2023

Just for reference, here’s information on web browser support for Nintex.

Web browser support (nintex.com)

 


harfmt1
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  • Author
  • Scholar
  • July 25, 2023

Thanks @bamaeric I had read that. I couldn’t find anything specific to my issue. I’ve checked safari settings on an iphone to see if there is something there that needs to be enabled, and I couldn’t see anything that seemed to apply to this particular problem. 


Sven
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  • Novice
  • Answer
  • July 31, 2023

Hi @harfmt1 , 

 

i just tested it on my iphone/ipad you are right, the RichText Feature is not available on mobile browser, please check with support if this is a bug.

 

regards

 

Sven