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I have a few workflows where, due to business processes, Nintex Automation Cloud workflow tasks are not set to require user authentication. This is primarily because the ‘Assignees’ are set to use a shared mailbox address. Any of up to 20 people can access the tasks in the target mailbox and approve them. I know this is not the preferred way to work with these task forms, but it is something we have had to agree to, so that task respondents do not have to visit the NAC ‘My Nintex’ portal, but instead receive an email with a direct link to the task.

This all works OK, but it means that we cannot use any of the user context variable to get user name. email, etc.

In the absence of any context user info, is there any other way that I can get the email address or username of the user who opens for task form to approve?

Thanks in advance.

Hi ​@SmashedMonkey,

 

The only way to obtain user information in an anonymous form is to ask the user to enter their details.

Apart from cookies, browsers don’t provide information unique enough to identify people. Even cookies only tell you it’s the same user but not who it is.


Hi ​@SmashedMonkey 
Did this reply help answer your question? 


I added an additional text box for the approver to enter their email address into. Although this is anonymous, all those people who will act as approvers are members of a group I created in NAC. It would be good if the task form could query those users so that they could choose their names from a lookup. Maybe something for a future update.


Hi ​@SmashedMonkey 
Did this reply help answer your question? 

Yes, it did. Thank you.


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