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Document Generation Token Error

  • April 24, 2025
  • 1 reply
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Just wanting to check if anyone else is having instances get paused on Document Generation steps? Starting this morning, we have multiple workflows that are stopping at doc gen actions, complaining that the access token expired yesterday.  I’m not aware of any access token needed for document generation, so I don’t believe this is on our end. 

 

I do see in the “What’s New”, that document generation was changed yesterday, which probably isn’t a coincidence.  I have made a support ticket, but I’m waiting for a response. 

 

Thank you!

Best answer by bsikes

New instances are now working, and I’m able to successfully resume previously paused instances. Seems like the issue has been resolved. 

1 reply

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  • April 24, 2025

New instances are now working, and I’m able to successfully resume previously paused instances. Seems like the issue has been resolved.