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Unable to configure the DocuSign feature from the Cloud instance

  • Dec 18, 2024 2:53 AM UTC
  • Nov 13, 2025 12:52 PM UTC
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Topic

An error occurs when configuring the DocuSign feature from the K2 Management page even after a successful consent.

Error

SmartObject Server Exception: Error while copying content to a stream.

Instructions 

This error can be resolved by setting Scope to signature impersonate on the Edit Feature Instance panel.