Problem
You may notice your workflows will fail with the following error:'OAuth token is expired and requires reauthorization.'
Solution
- Review the problematic workflow by accessing it's Viewflow via Management - Workflow Server - Instances Tab, to determine on which step it is failing.
- In the workflow, you might find that the failure occurs on a SmartObject. - Determine which Service Instance the SmartObject originates from.- Access the Service instance via Management - Integration - Service Instances.- Edit the Service Instance, and check the box 'Cache OAuth token for service account for using SmartObjects in workflow steps' and then save it.- An OAuth pop-up message will appear and ask you to reconsent. - Please retry the workflows and you should no longer see the problem