I’m unable to open workflow from designer. Looks like its an upgrade issue. Did anyone face it and solve it without ticket?
Environment : K2 cloud
The latest update happened on - 5/26/2023 K2 Cloud Update 19 FP01
Thanks in Advance!
Answer
Workflow not opening in Designer- K2 Cloud
+1Best answer by annao
Hello there,
Do you see a white page and nothing else when you try opening a workflow? K2 Cloud Update 19 FP02 should resolve issues you have with opening workflows on K2 Designer. You will need to submit a support case to request for this fix pack to be installed on your K2 Cloud environment.
I hope this helps :)
+5- Nintex Employee
- Answer
Hello there,
Do you see a white page and nothing else when you try opening a workflow? K2 Cloud Update 19 FP02 should resolve issues you have with opening workflows on K2 Designer. You will need to submit a support case to request for this fix pack to be installed on your K2 Cloud environment.
I hope this helps :)
+1Thanks
What you said is right , its just a blank white page when I try to open. I will submit a support case for the same. But just curious to know when is the K2 Cloud Update 19 FP02 planned?
Thanks!!
+3- Nintex Employee
Hi @Ramya_Madhavan
Thanks
What you said is right , its just a blank white page when I try to open. I will submit a support case for the same. But just curious to know when is the K2 Cloud Update 19 FP02 planned?
Thanks!!
As mentioned it’s likely that U19 FP02 should resolve your issue.
Support will be able to assist in terms of further questions regarding release dates and requesting the K2 Cloud Ops team to apply the fix to your environment.
When any FP’s are released in completion, the following page will also be updated: What's New in Nintex K2 Cloud Update 19
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