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Repeating Task Reminder Weekly Until the Task Make Action in Workflow

  • Nov 11, 2023 7:28 AM UTC
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Hello there!

Hope you doing well,

 

If I want a reminder sent to the manager on a weekly basis until the manager enters and takes action on the task. Then the reminder will stop, and the workflow will move to the next task.

So, I use Repetitions “Infinite” as shown below to resend the reminder after 7 days, but it sends it in the first time then the reminder stops.

 

Kindly need your help did I use it in a wrong way? Or if there is any other idea can help me for my case

 

 

Many Thanks,

Best answer by Deon

Hello @Demah , I tried to replicate on my side with same config as you (5 minutes not 7 days to save time) and it works as expected. Is it possible that the process instance was started on a version that did not have the infinite repeat configured?

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    Deon
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    • Deon
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    • Nov 13, 2023 1:43 AM UTC

    Hello @Demah , I tried to replicate on my side with same config as you (5 minutes not 7 days to save time) and it works as expected. Is it possible that the process instance was started on a version that did not have the infinite repeat configured?

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      • Demah
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      • Nov 13, 2023 3:48 AM UTC

      Hello @Demah , I tried to replicate on my side with same config as you (5 minutes not 7 days to save time) and it works as expected. Is it possible that the process instance was started on a version that did not have the infinite repeat configured?

      I've tried it many times and now it's working.

      It may possible it was there some lag in deployment. 

       

      Thank you so much!
      I really appreciate your helping.

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