Knowledge Base

Workflow Won't Send Emails With Attachments

  • 3 February 2023
  • 0 replies
  • 199 views

Userlevel 2
Badge +9

Problem

The Send Notification action, configured to 'Include list item attachments' or other attachments, causes the workflow to fail with the following error:

 

The filename, directory name, or volume label syntax is incorrect.

 

Solution

Remove special characters from the file name. These limitations include:

 

~ ' # % & * : < > ? / \ { | }

 

Please note that these special character limitations are imposed by Microsoft and is enforced differently across different products and functionalities. For example, SharePoint may allow you to upload a document with a # sign, but SharePoint may fail to retrieve the same document for use as an email attachment due to the same # sign. You may find differing behavior between SharePoint 2013, 2016, and 2019.


0 replies

Be the first to reply!

Reply