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Workflow is stuck on Document Generation action

  • Mar 26, 2021 9:35 AM UTC
  • Feb 12, 2023 9:29 PM UTC
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Issue

Workflow is stuck on Document Generation action.

 

Resolution

1. Navigate to Central Administration.
2. Click 'Live and external settings'.
3. Click 'Disable' and then 'Enable' for the prerequisite service, this can take from few seconds to a couple of minutes.