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Workflow Copying List Items with Attachments fails with the following error: "Failed to Copy Item. User cannot be found"

  • March 26, 2021
  • 0 replies
  • 116 views

KB_Admin
Nintex Employee
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Issue

Workflow Copying List Items with Attachments fails with the following error: "Failed to Copy Item. User cannot be found"  

 

Resolution

Verify that the attachments were not created by a user that is no longer in Active Directory.

 

Additional Information

This error occurs due to the attachment on the item having been created by a user that is no longer able to be resolved.