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Task form controls can not be configured and saved

  • March 26, 2021
  • 0 replies
  • 41 views

KB_Admin
Nintex Employee
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Issue

When editing a Nintex Task form none of the controls can be configured.
The controls configuration will open but the Save button does not work and the sections cannot be expanded.

 

Error Code

When opening control settings:SCRIPT5009: 'NW$' is undefinedmainscript.js (494,9) AndWhen clicking the save button:SCRIPT5007: Unable to get property 'InsertReferences' of undefined or null referenceJavaScriptStringHandler.ashx (88,203)

 

Resolution

When using the latest build of Nintex Forms there may be compatibility issues with old builds of Nintex Forms.
To resolve the issue Nintex Forms needs to be upgraded.