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Recepient in CC field of Send Notification action receive multiple emails

  • March 26, 2021
  • 0 replies
  • 118 views

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Issue

CC recipients in the Send Notification action of a workflow are receiving multiple emails for every single execution of the action.

 

Resolution

Disable the 'Send individually addressed notifications' option in the Send Notification action.

 

Additional Information

This is expected behavior. If there are multiple users listed in the 'To' field the 'Send individually addressed notifications' option is checked, recipients in the CC field will be CC'd in each individually addressed email.