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Docusign Send Document Action not sending email.

  • March 26, 2021
  • 0 replies
  • 42 views

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Issue

Docusign Send Document Action not sending email.

 

Resolution

1. Stop and start Nintex Live services (Nintex Live Workflow Queue and Nintex Live Start Service) on all servers. 

2. Restart SharePoint Timer Service on all servers.

3. Reactivate Nintex Workflow for all content web applications by going to Central Administration - Nintex Administration.

4. Deactivate External Settings from Nintex Administration in Central Administration.

5. Activate External Settings from Nintex Administration in Central Administration.

6. Performed a IISRESET on all SharePoint Servers.