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Call Web Service Action Returns 500 Error

Forum|Forum|5 years ago
March 26, 2021
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+20

butlerj
Nintex Employee

ISSUE

When using the Call Web Service action, the workflow fails with a 500 error when it attempts to make the web service call.

RESOLUTION

Open the Call Web Service action configuration.
Switch Editor mode from 'SOAP builder' to 'SOAP editor'.
Remove any empty nodes in the XML. For example: <viewName></viewName>
Save the action and re-publish the workflow.