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Call Web Service Action Returns 500 Error

5 years ago
March 26, 2021
February 12, 2023 at 1:32 PM
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butlerj
Nintex Employee

ISSUE

When using the Call Web Service action, the workflow fails with a 500 error when it attempts to make the web service call.

RESOLUTION

Open the Call Web Service action configuration.
Switch Editor mode from 'SOAP builder' to 'SOAP editor'.
Remove any empty nodes in the XML. For example: <viewName></viewName>
Save the action and re-publish the workflow.