Question
Where can I find support response time information?
Answer
Please refer to the support policy Annex A, B and C from the link below. Supports response time will depend on the level of support agreement purchased.
Related Links
https://3r0eov1j2vmb3ino8b1g5v28-wpengine.netdna-ssl.com/wp-content/uploads/2018/07/nintex-perpetual-license-support-policy-sept-2017.pdf
(or go to https://www.nintex.com/support > Support Services > Nintex Software Support Policy (On Premises))
(or go to https://www.nintex.com/support > Support Services > Nintex Software Support Policy (On Premises))