Skip to main content
Nintex Community Menu Bar

Removing "=?utf" From the Subject Line of Notification Emails

  • February 15, 2022
  • 0 replies
  • 21 views

Forum|alt.badge.img+8

Topic

How to remove "=?utf" from the subject of email notifications generated by Nintex Worklfow task actions.

 

Instructions

  1. Navigate to Central Administration > Nintex Workflow Management > Global Settings
  2. Scroll to the Email Settings > Character Set section
  3. If the drop-down shows "not specified", we recommend you select the option "65001 (Unicode UTF-8)"

If you want the option to take effect immediately you will need to reset IIS on all the farm servers; otherwise it will take approximately 15 minutes. This should repair the email encoding issue.