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Workflow license not imported because license is invalid

  • September 11, 2025
  • 1 reply
  • 34 views

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When attempting to import a Nintex Forms & Workflow license via Central Administration > Nintex Administration > Licensing, a read banner stating "Workflow license not imported because license is invalid" appears and the license fails to import. 

Sharepoint 2016 (on-premise)

run from SharePoint Management Shell:
NWAdmin.exe -o UpgradeDatabases

the same result  “Workflow license not imported because license is invalid”

 

What can I do ?

 

Best answer by SimonMuntz

Hi ​@ShaiTeper,

Welcome to the community.
It appears that you have followed the correct procedure for this error by updating the database.

As the issue is persisting, I recommend that you contact Nintex support so that they can investigate further. Send them the license you are using so they can check its validity.

1 reply

SimonMuntz
Nintex Employee
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  • Nintex Employee
  • Answer
  • September 11, 2025

Hi ​@ShaiTeper,

Welcome to the community.
It appears that you have followed the correct procedure for this error by updating the database.

As the issue is persisting, I recommend that you contact Nintex support so that they can investigate further. Send them the license you are using so they can check its validity.