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Workflow license not imported because license is invalid

  • Sep 11, 2025 9:41 AM UTC
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When attempting to import a Nintex Forms & Workflow license via Central Administration > Nintex Administration > Licensing, a read banner stating "Workflow license not imported because license is invalid" appears and the license fails to import. 

Sharepoint 2016 (on-premise)

run from SharePoint Management Shell:
NWAdmin.exe -o UpgradeDatabases

the same result  “Workflow license not imported because license is invalid”

 

What can I do ?

 

Best answer by Simon Muntz

Hi ​@ShaiTeper,

Welcome to the community.
It appears that you have followed the correct procedure for this error by updating the database.

As the issue is persisting, I recommend that you contact Nintex support so that they can investigate further. Send them the license you are using so they can check its validity.

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Simon Muntz
Nintex Partner
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  • Nintex Partner
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  • Sep 11, 2025 10:51 PM UTC

Hi ​@ShaiTeper,

Welcome to the community.
It appears that you have followed the correct procedure for this error by updating the database.

As the issue is persisting, I recommend that you contact Nintex support so that they can investigate further. Send them the license you are using so they can check its validity.

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