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Unable to obtain master key (SQL Request)

  • July 2, 2018
  • 2 replies
  • 179 views

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Sorry this question isn't really for Getting Started Forum, but there was no Nintex for SharePoint. Only Nintex for Office 365.

Anyone seen this error before? For a SQL Request action on a Nintex Form (classic) when testing I get...

Test Result

Unable to obtain master key.

 

Guessing Master key to access Secure Store Service to get target application ID...

Cheers,

Shane

 

 

Best answer by shaneoss

Worked this one out. Was a SharePoint 2016 bug with Secure Store Service and updating/refreshing the master key.

The action calls the secure store web service which tries to get update/refresh the key and fails when it can't.

2 replies

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  • Author
  • Answer
  • July 3, 2018

Worked this one out. Was a SharePoint 2016 bug with Secure Store Service and updating/refreshing the master key.

The action calls the secure store web service which tries to get update/refresh the key and fails when it can't.


kpope
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  • Apprentice
  • October 31, 2021

where is the solution? We are experiencing this issue and the link to the solution goes to this same page.