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Requesting Assistance for updating Licenses keys

  • June 16, 2023
  • 2 replies
  • 53 views

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We had to rename our servers, and we are experiencing issues with our licenses. Requesting assistance. The most recent licenses we were provided had the wrong server names in them.

Best answer by SimonMuntz

Hi @AES_Team ,

 

Email licensing@nintex.com with the servers listed on your old license and then list what you would like them to be.

2 replies

Jake
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  • Scholar
  • June 16, 2023

Hi @AES_Team 

 

You will need to contact your Nintex account manager to arrange for new licences in the new server names, this is a relatively pain free process but no one here in the community will be able to assist you. 
 

Jake


SimonMuntz
Nintex Employee
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  • Nintex Employee
  • Answer
  • June 19, 2023

Hi @AES_Team ,

 

Email licensing@nintex.com with the servers listed on your old license and then list what you would like them to be.