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Is anyone else down right now? I see an expired cert at apps.drawloop.com

  • Sep 11, 2020 2:10 PM UTC
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https://apps.drawloop.com/

 

expired cert- see screenshot

we cant use any of our doc generation in salesforce. cant get anyone on the phone when we call the support number.

Best answer by DocGenVinnie

This is just about 100% restored.  
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https://nintex.status.io/pages/incident/566925105401bb333d000014/5f5b7840c72b4804c0c193ec

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4 replies

DocGenVinnie
Nintex Employee
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  • Nintex Employee
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  • Sep 11, 2020 2:25 PM UTC

This is just about 100% restored.  
You can get status here.

https://nintex.status.io/pages/incident/566925105401bb333d000014/5f5b7840c72b4804c0c193ec

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  • Sep 11, 2020 2:37 PM UTC

Some of our customers with older versions are getting the attached error. Would that be related to this same issue?

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  • Author
  • Sep 11, 2020 2:48 PM UTC

I would guess yes- that specific URL is on the domain that is down for us. We havent gotten that exact message, but I would say its the same.

Some people have reported it working again. If I can get anyone from IT to experience this I'll ask them to inspect the cert and see if its updated. Those take a while to propagate and might explain why some people are back online and some arent. 

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  • Author
  • Sep 11, 2020 2:58 PM UTC

I did a DNS flush and I can see the new certificate - thank you! tested and working

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